Shipping policy
Shipping Policy
Rosellea is committed to keeping the shipping process clear and dependable for customers in the United States. This policy explains how orders are prepared, shipped, and supported after checkout.
Shipping Area
We currently ship orders to addresses within the United States only. International shipping is not available at this time.
Order Processing
Orders are usually prepared and processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Options
Shipping Method
Estimated Delivery Time
Fee
Standard Delivery
3–5 business days
$8.00
Expedited Shipping
2–3 business days
$15.00
Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.
Tracking Updates
Tracking information will be provided when available after your package has shipped. Please allow a short period for the carrier's tracking system to display updated shipment information.
Shipping Address Accuracy
Please make sure your shipping address is complete and accurate before submitting your order. Rosellea is not responsible for delays, unsuccessful deliveries, or missing packages caused by incorrect or incomplete shipping information provided at checkout.
Delivery Delays and Package Concerns
Carrier service interruptions, weather conditions, holidays, or other circumstances outside our control may affect estimated delivery times.
If your package is delayed, missing, or arrives damaged, please contact us so we can review the situation and assist with the appropriate next steps.
Contact Us
For shipping or delivery questions, please contact us:
Rosellea
851 Pecan Tree Ln
Fort Mill, SC 29715
Phone: +1 586-510-1699
Email: `hoangthithuy010998@gmail.com`